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Jeff Banks Blog 5 August

by Jeff Banks

Quote of the week

This week’s quote comes from the 1945 movie Abbott & Costello in Hollywood

“A face like mine is hard to forget. How do I know? I’ve been trying for years.”

Your face in the case of most small businesses is the face…

Quote of the week

This week’s quote comes from the 1945 movie Abbott & Costello in Hollywood

“A face like mine is hard to forget. How do I know? I’ve been trying for years.”

Your face in the case of most small businesses is the face of your business. One of the issues our business coach has struggled with has been what he calls taking the Jeffcentricity out what used to be Jeff Banks Management & Taxation Consultants and is now Banks Consultancy with our two partners and 5 staff. In our case it’s all about attempting to make the experience a client has with the firm the same as if it has been with me. As we grow from being a “small” firm into a larger business the pressure on ensuring every client gets the now Banks Consultancy experience akin to what old clients would know as the Jeff Banks experience is a day to day issue. We at Banks Consultancy never want to lose that “family” type rapport we have with our clients so in our case we don’t want people to forget the face, just change their perception of what the face represents.

As all businesses grow this issue, along with many other “growth pains” will be faced. It’s how you approach them that is important. As you can see we went to a business coach. As accountants we dealt with the fiscal aspects of the issues and where we needed other advisors we sourced them. At the end of the day it’s all about desire and we desired to get even better than we were. That desire we trust is then reflected in our work and our advice to clients.

We have said on a number of occasions that the northern beaches of Sydney has the highest concentration of small businesses in Australia and we would like to have all of them as clients. Of course this is not possible – or is it???

There endeth the sermon

2 Comments

PeterAug 8 2011 - Reply -

Thank Jeff...really enjoying your thoughts and love the associated meaning you are sharing from your applied interpretation of the various movie quotes. Makes for an interesting bit of reflective thinking.

EvelynFeb 23 2012 - Reply -

What a great blog

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